Privacy Policy
Datrail Analytics is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard your personal information, as well as your rights regarding that information.
1. Information Collection
We collect information that you voluntarily provide when interacting with our services. This may include:
- Personal details such as name, email address, phone number, and organization.
- Project-specific information including objectives, scope, and requirements.
- Feedback, survey responses, and support requests.
- Website usage data (collected automatically via cookies and analytics tools).
2. Use of Information
The information we collect is used for the following purposes:
- To provide, maintain, and improve our services.
- To communicate updates, project progress, and relevant insights.
- To personalize and optimize your experience on our website.
- To conduct research, analytics, and performance assessments.
- To ensure compliance with legal obligations and internal policies.
3. Data Security
Protecting your information is a top priority. We implement both technical and organizational measures to safeguard your data, including:
- Encryption of sensitive data during transmission and storage.
- Access controls and authentication protocols to restrict unauthorized access.
- Regular system audits, monitoring, and risk assessments.
- Staff training on data protection, privacy, and ethical handling of information.
4. Third-Party Sharing
Datrail Analytics does not sell, trade, or rent your personal information. We may share data under limited circumstances:
- With trusted service providers assisting us with analytics, hosting, or business operations.
- When required by law, regulation, or legal proceedings.
- With your explicit consent for collaborative projects or research initiatives.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze site traffic, and measure engagement. You can:
- Manage or block cookies through your browser settings.
- Opt out of tracking where applicable.
- Review our cookie policy for details on how data is collected and used.
6. Your Rights
You have rights regarding your personal information, including:
- Access: Request a copy of the data we hold about you.
- Correction: Request updates or corrections to inaccurate or incomplete information.
- Deletion: Ask for removal of personal data, subject to legal obligations.
- Marketing: Withdraw consent to marketing communications at any time.
- Objection: Object to certain processing activities where applicable.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data is securely deleted or anonymized.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via our website or direct communication. We encourage you to review the policy periodically.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at: info@datrail.com.